Help and frequently asked questions

Yes. You can explore published FPO shops and their products before signing in. When you are ready to send a request or view your own request history, sign in to your KRUSHI CLOUD account.

You can browse as a non-member. Creating an account does not create an FPO membership or grant staff access. Open Member access to choose an FPO and review its membership information; the FPO decides eligibility for its member benefits.

Add to cart collects products from one FPO for a combined review. Buy now reviews the selected product directly while keeping the existing cart. Cart selections stay in the current tab and clear if you refresh or close it.

No. Published prices are indicative and sending a request does not reserve stock or complete a purchase. Review the FPO’s quote, quantities, delivery arrangements and any fees before accepting the next step.

Your sign-in identifies your account; workspace access depends on the organization and permissions assigned to it. You can continue as a non-member to browse FPOs or apply for membership. Ask your FPO to check an expected staff assignment.

Open My requests for your own request updates and use the available actions for that request. Delivery and return handling depend on the FPO and the accepted conditions. For help, send the FPO name and request reference to [email protected]; never send passwords or verification codes.